At Thi Phuong, we strive to deliver your trading cards quickly and efficiently. Below are the details of our shipping process, including handling times, delivery options, and other important information.
1. Free Shipping Offer
We offer FREE SHIPPING on all orders within the United States using FedEx Express.
Orders are delivered within 3 to 5 business days after they are shipped.
2. Handling Time
All orders require 3 business days for processing and handling before they are shipped.
Handling time begins once your order is confirmed and payment is processed.
3. Shipping Process
Order Confirmation: You will receive an email confirmation once your order is placed.
Processing: Your order will be processed and prepared for shipment within 3 business days.
Shipping: Once shipped, you will receive a tracking number via email to monitor your delivery.
Delivery: Your order will arrive within 3 to 5 business days after shipping.
4. Delivery Areas
Free shipping is available for all orders within the United States.
For international orders, please contact us at Phuongcards@gmail.com for shipping options and costs.
5. Delays and Issues
While we strive to meet our delivery estimates, factors such as weather, carrier delays, or unforeseen circumstances may impact delivery times.
If your order is significantly delayed, please contact us for assistance.
6. Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email. If you have any issues, contact us at +1 (931) 561-8081 or Phuongcards@gmail.com.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.
8. Contact Us
If you have any questions about our Shipping Policy, please reach out to us:
Address: 52 Bogart Street, Brooklyn, New York 11206, United States
